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Choose SERVPRO After Storm Damage

3/1/2023 (Permalink)

Semis behind damaged wood piles after a flood. Unexpected emergencies like severe weather call for immediate action.

Unexpected emergencies like severe weather call for immediate action. SERVPRO knows immediate reaction to the disaster is important to helping you get your life back to normal. 

Utilizing our 1-4-8 Service Response Guidelines, SERVPRO strives to: 

  • Contact you within 1 hour of notice of loss, arrange for your service. 
  • Be on-site to begin mitigation services within 4 hours of notification. 
  • Provide verbal briefing of scope to you within 8 business hours of on-site arrival. 

SERVPRO can also perform pack-out services, which is removing salvageable personal property from the affected area for off-site cleaning and storage. 

Since we are locally owned and operated, we can respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost. Our teams are available 24 hours a day, 7 days a week. 

When storms hit, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 2,000 franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. 

Residential Services

2/20/2023 (Permalink)

Two SERVPRO team members laying a protective cloth over a couch. SERVPRO provides residential services that keep your home clean, safe, and healthy.

SERVPRO is more than a large loss restoration company. We provide residential services that keep your home clean, safe, and healthy. Our residential services include: 

  • Air Duct and HVAC Cleaning: Our franchise professionals can inspect your HVAC system and ductwork. Cleaning services can be provided to help restore peak energy efficiency, eliminate offensive odors and improve indoor air quality.  
  • Carpet and Hard Floor Cleaning and Care: SERVPRO franchise professionals use state-of-the-art equipment to remove entrapped soils from deep within your carpet’s pile and backings. 
  • Stain Removal, Stain Resistance Applications: Our franchise professionals will show you what cleaning option would be best for your carpet’s level of soiling and explain the benefits of soil protection. 
  • Odor Identification and Deodorization: We will find the source of the odor and determine the best methods to neutralize and eliminate it.  
  • Contents Claim Inventory Service: Accurate inventory helps keep costs low and reduces job completion time. We can provide an itemized, area-by-area loss inventory.  
  • Upholstery and Drapes: Wet or Dry-Cleaning Methods: Fabrics are inspected and tested to determine the safest and most effective cleaning method. 

SERVPRO Can Clean Your Commercial Property

2/15/2023 (Permalink)

Employee in Tyvek suit wiping down a table. If your commercial property needs assistance with cleaning services, SERVPRO is the company to call.

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, you should call SERVPRO for prompt service. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on our team to make your workspace look its very best. 

Specialty Cleaning Services 

SERVPRO offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following: 

  • Air Ducts and HVAC 
  • Biohazard and Sewage 
  • Trauma and Crime Scene 
  • Carpet and Upholstery 
  • Drapes and Blinds 
  • Ceilings, Walls, and Hard Floors 
  • Odor Removal and Deodorization 
  • Vandalism 

If your commercial property needs assistance with cleaning services, SERVPRO is the company to call. 

Flooded Basements

2/13/2023 (Permalink)

Flooded basement. A flooded basement can jeopardize your health, safety, and your home’s integrity.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are at the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Michigan basement could flood, including:  

  • A blocked or failed sewer lateral pipe 
  • Heavy rain causes surface water to pool around your home 
  • Storm sewer backup 
  • Sanitary sewer backup 
  • Foundation drainage failure 
  • Water supply-line break or hot-water tank failure 
  • And many more 

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get. 

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. Let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals. 

Why Choose SERVPRO 

  • We are available 24 hours/7 days per week 
  • We’re a preferred vendor to many national insurance companies 
  • We bill the insurance directly – one less thing for you to worry about 
  • Our technicians are highly trained in water restoration techniques 
  • We use s500 IICRC Restoration standards 
  • Advanced inspection and extraction equipment 

When Storms Hit

2/2/2023 (Permalink)

SERVPRO green vehicles and semis in a parking lot. SERVPRO specializes in storm and flood damage restoration.

SERVPRO specializes in storm and flood damage restoration. Our crew members are highly trained and use specialized equipment to restore your property to its pre-storm condition. 

Faster Response 

Since we are locally owned and operated, SERVPRO is able to respond quicker with the right resources for your storm disaster. A fast response from your restoration company lessens the damage to your property, limits further damage from occurring, and could reduce the restoration cost. 

Resources to Handle Floods and Storms 

When storms hit Michigan, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of over 2,000 SERVPRO franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States. Our Disaster Recovery Team is able to handle any storm damage restoration. 

Do you have storm or flood damage? Call SERVPRO today! 

The Science of Drying

2/2/2023 (Permalink)

Green SERVPRO equipment in a room. SERVPRO has been trained to use top-of-the-line drying equipment.

Did you know there is a science behind the process of drying? While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, the team at SERVPRO is trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers water damage, SERVPRO professionals will: 

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening. 
  • Measure how much moisture there is in wet materials and monitor whether the materials are drying properly. 
  • Speed up Mother Nature by using professional drying equipment. 

A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air is, indeed, drier. The only problem is, drying naturally takes too long and secondary damage may occur while the building is drying out. 

SERVPRO has been trained to use top-of-the-line equipment, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO uses state-of-the-art monitoring equipment and proven scientific processes to help speed the drying of your home or business. 

Fire Restoration Process

2/1/2023 (Permalink)

Burnt kitchen. Professional fire restoration companies like SERVPRO are available for emergency service.

  1. Emergency Service - Professional fire restoration companies like SERVPRO are available for emergency service. In some instances, a fire may cause damage such as burn holes in the roof. In these cases, a restoration company can quickly come out to the property and secure the building from further damage. 
  2. Damage Assessment - The next step is to assess the damage caused by the fire. During this step, the fire damage restoration company, like SERVPRO, will look to see the length the fire, smoke and soot traveled as well as the effect the fire had on the furniture and walls. The company can make an action plan and provide an accurate quote and time estimate. 
  3. Tarp and Sealing - Once restoration is underway, the company's main concern is to prevent further damage from happening, such as leaks due to holes in the wall or a burnt roof or a burst water tank or pipe. The company will quickly stop the source of the leak before water spreads to additional parts of the building. 
  4. Clean Up - After stopping any leaks, the restoration company will clear away dust, soot and smoke from surfaces as well as begin saving the property from water damage. The company will use submersible pumps to remove standing water. Then the area will be dried and sanitized. Carpets will be cleaned, and other measures taken to remove the odors caused by smoke. Finally, items that are beyond repair will be removed and replaced. 
  5. Renovation and Repairs - During the renovation and repair stage, the fire restoration company, like SERVPRO, will repair or replace cabinets, install new carpet, repaint walls, replace wallpaper and fix other damage in order to restore the property back to its original appearance. The company can also use this opportunity to improve the property, allowing it to look better than it did before the fire occurred. 
  6. Fire Prevention Debriefing - After the restoration process is complete, the company will offer ideas on preventing fires from happening in the future. If the fire were avoidable, the company could provide design advice and fire alert tools such as smoke detectors. 

SERVPRO Has All Your Commercial Needs

2/1/2023 (Permalink)

Crew leader directing employees on a job. When you need commercial work done right and done fast, do not hesitate to call SERVPRO.

Ever wonder what SERVPRO can do for your commercial business? No matter the disaster, we can make it “Like it never even happened.” 

  • Fire, Smoke and Soot Cleanup and Restoration: Pretesting helps SERVPRO determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns are vital to proper restoration. 
  • Water Removal and Dehumidification: Our franchise professionals identify the source and type of water which determines the proper course of action. Drying equipment controls temperature and humidity, minimizing secondary damage. 
  • Air Duct and HVAC Cleaning: Our franchise professionals can inspect your HVAC system and ductwork. Cleaning services can be provided to help restore peak energy efficiency, eliminate offensive odors and improve indoor air quality. 
  • Carpet and Hard Floor Cleaning and Care: SERVPRO franchise professionals use the latest IICRC training as well as state-of-the-art equipment to remove entrapped soils from deep within your carpet’s pile and backings. 
  • Crime Scene, Biohazard and Vandalism Cleanup: Our franchise technicians are trained to safely and effectively clean biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations. 
  • Stain Removal, Stain Resistance Applications: Using IICRC standards for carpet as a guide, our Franchise Professionals will show you what cleaning option would be best for your carpet’s level of soiling and explain the benefits of soil protection. 
  • Mold Mitigation and Remediation: SERVPRO works to control and remediate mold contaminants while protecting your health and safety. 
  • Odor Identification and Deodorization: SERVPRO franchise professionals will find the source of the odor and determine the best methods to neutralize and eliminate it. 
  • Contents Claim Inventory Service: Accurate inventory helps keep costs low and reduces job completion time. We can provide an itemized, area-by-area loss inventory. 
  • Upholstery and Drapes: Wet or Dry-Cleaning Methods: Fabrics are inspected and tested to determine the safest and most effective cleaning method. 

When you need commercial work done right and done fast, do not hesitate to call SERVPRO. 

Restoring Your Commercial Property After a Water Damage Event

1/24/2023 (Permalink)

Water damaged room. SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event.

Flooding and water damage events in commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility. 

Restoring Commercial Properties Presents Unique Challenges 

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need. 

About SERVPRO 

SERVPRO specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. 

Smoke and Soot Damage Can Cause a Pervasive Odor

1/17/2023 (Permalink)

Soot covered walls. Smoke and soot are very invasive.

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.   

Smoke and Soot Facts 

  • Hot smoke migrates to cooler areas and upper levels of a structure. 
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor. 
  • The type of smoke may greatly affect the restoration process. 

Different Types of Smoke 

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information: 

  • Wet Smoke – Plastic and Rubber 
    • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean. 
  • Dry Smoke – Paper and Wood 
    • Fast burning, high temperatures, heat rises therefore smoke rises. 
  • Protein Fire Residue – Produced by evaporation of material rather than from a fire 
    • Virtually invisible, discolors paints and varnishes, extreme pungent odor.